ROLE DESCRIPTION:

Sygnia is the fastest-growing multi-management company in South Africa. Join this dynamic company by becoming a part of their Employee Benefits Administration team as a Junior Employee Benefits Claims Administrator.

DUTIES AND DAILY RESPONSIBILITIES:

• Checking documentation received for benefit claims is complete and following up on outstanding documentation.
• Disinvestment and payment of all types of claims within the required turnaround times (e.g. divorce, death, retirement etc.)
• Applications for tax directives from SARS.
• Following up promptly where tax has failed.
• Updating claim notes on workflows directly onto Everest.
• Monitor workflow reports daily.
• Scanning and archiving physical documents in the department.
• Capturing nomination of beneficiary forms onto Everest.
• Working closely with all relevant parties, e.g. internal and external consultants, administrators, management, fund accountants etc.
• Assisting members, consultants and other stakeholders with queries via both email and telephone.

ROLE QUALIFICATIONS AND EXPERIENCE:

• Matric is essential, as a minimum requirement.
• Working knowledge of Excel and Microsoft Outlook.

COMPETENCIES REQUIRED:

• Must be fluent and articulate in English. Strong communication skills are essential – both written and verbal
• Strong attention to detail
• High level of numeracy and accuracy 
• Good analytical/ problem-solving skills
• Proactive individual, who is willing take responsibility and accountability for allocated tasks
• Excellent organisational skills
• Ability to multi-task
• Ability to work under pressure